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SHIPPING POLICY

We are committed to delivering your orders in a timely manner. We offer various shipping methods Australia Wide depending on the size and weight of your product to ensure your item arrives safely.

Our packaging is carefully done to protect your products during transit. We aim to keep our shipping costs transparent and affordable. 

In regard to our larger Custom Slab Designs pick up is available from Neergabby or we can arrange a quote for delivery from Local couriers. 

 RETURN POLICY

My goal is to ensure complete satisfaction with your purchase.

If are dissatisfied with the product or if your item arrives damaged, please contact us immediately so we can rectify this as soon as possible. We want to build trust and reassure you that you can shop with confidence, knowing that we are here to address any concerns you may have. 

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PAYMENT METHOD

A variety of secure and convenient payment methods are offered, please be aware that when paying via credit card a fee will be applied which is charged by the provider. 

​Thank you for your interest!

Please feel free to reach out if you are interested in a custom design.  

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Operating Hours

8am - 5pm Monday to Friday

9am - 3pm Saturday

 

Email: info.offthegrain@gmail.com

 Location: Neergabby, Western Australia

 

"Australian Small Business" 

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